Business leader · Entrepreneur · Educator

Clarity to decide. Commitment to deliver.

I help leaders make sense of complex situations, explore their options and bring people together to get the work done.

Luis Rodriguez Baptista smiling in a white shirt

Start with the situation as it is.

I listen closely, connect what people are saying with the available evidence, and turn the current understanding of the situation into actionable options. Then I help people move from a decision to the work it requires.

How I help

Three ways we can work together.

01

Build and grow a business

From launching a business and raising the capital it needs to finding its next stage of growth: understand customers, shape brand and product strategy, and connect decisions with execution, including in regulated sectors such as banking.

  • Founded and sold two businesses
  • Founded a franchise business and a digital platform, raising capital for both
  • Consultant to leading Spanish and global banks and wealth managers
02

Help people put new capabilities to work

Tailored learning and mentoring that connect new knowledge with the decisions, projects and responsibilities people face at work.

  • 15+ years at IE Business School
  • 145,000+ online learners in English and Spanish
  • Programmes for global technology and industrial companies
03

Bring leaders together to move forward

Facilitation for leadership teams, boards and peer retreats: create space for personal and shared reflection, hear different perspectives and agree on what happens next.

  • Conferences and informal retreats for members of a global network of chief executives
  • Co-author of Pivot-Quest, on navigating career transitions

Experience behind the approach

Clarity comes from listening. Delivery comes from having done it.

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people in a business I ran with full P&L responsibility

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homes delivered in the first year of a development I led from land without permits

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pre-sale copies of Pivot-Quest in four weeks

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online learners in English and Spanish

01 Listen

You feel understood.

  • When a CEO and her project teams weren't understanding each other, I clarified what she needed and supported the team through delivery.
  • When a government client rejected the team assigned to it, I took over the engagement and bridged the cultural differences.
  • To build UrPivot, I interviewed more than 1,000 experts, coaches and career changers.

02 Decide

You know what to do next.

  • Asked for a brand architecture, I questioned the brief: in a slow-growing market, the company needed to grow margins, not revenue, by focusing on its most profitable segments. We won the assignment.
  • I give leaders simple criteria to choose between competing priorities, and use behavioural science to help decisions happen.

03 Deliver

It gets done.

  • As General Manager, I led a 500-person business with two plants and 15 stores through a restructuring and back to positive results.
  • I took a housing development from land without permits to a functioning community: permits, design, pre-sales, financing, construction and a foundation for residents.
  • I committed to publishing Pivot-Quest and secured 945 pre-sale copies, a publisher and launch events.

What clients and colleagues often tell me

“You become one of us.”
“You take us by the hand.”
“An entrepreneurial mindset with corporate rigour.”
“You think out of the box. Maybe too much.”

AI in practice

I don't build AI. I put it to work.

I'm not an AI engineer. I'm a business leader who understands what AI can do, where it helps and where human judgment must stay in charge.

01ListenAI assists
02DecidePeople decide
03DeliverAI assists

Build and grow

UrPivot, the career-transition platform I founded through the INSEAD Venture Lab, combines AI-powered digital tools with human support. AI also speeds up how I research customers, test ideas and build prototypes.

Learning

AI makes learning more personal: practice scenarios, feedback between sessions and material adapted to each person's role. The goal stays the same: people applying new capabilities at work.

Leaders together

Before a retreat or leadership session, AI can synthesise anonymous input so the conversation starts from what people actually think. In the room, the conversation stays human.

Three rules I work by

  1. 01AI widens the options. People make the decision.
  2. 02Confidential information stays protected.
  3. 03Every output is checked before it is used.

This website was designed and built with AI tools, under my direction.

Book

Pivot-Quest

Find Your Way Forward When the Career You Built No Longer Fits

Co-authored with Juliana N. Pereira, Pivot-Quest is a practical guide for professionals navigating change and deciding whether to stay, pivot or stretch.

Cover of Pivot-Quest by Luis R. Baptista and Juliana N. Pereira
Luis Rodriguez Baptista in conversation with readers at a Pivot-Quest event
In conversation with readers
Luis Rodriguez Baptista and Juliana N. Pereira signing copies of Pivot-Quest at Barnes & Noble
Author signing at Barnes & Noble

What collaborators and clients say

Juliana Pereira

Client on the IE Business School rebranding

December 2024

“Rebranding a world-renowned institution is no easy task, especially when it requires aligning the vision of various departments and stakeholders. Yet, Luis handled it with remarkable skill, ensuring that every voice was heard and respected.”

Adriana Buckley

Consulting client

December 2024

“Luis and UrPivot have been instrumental in the development and progression of my company.”

Ralph S. Cummins

Longstanding colleague

December 2024

“Luis is a rare professional who combines strategic vision with a genuine commitment to helping others succeed.”
Luis Rodriguez Baptista with participants at a YPO Madrid event, with the YPO identity visible behind him

About

Business judgment. Close listening. Practical action.

I started my career at P&G and earned my MBA at Kellogg. Since then, I have founded and sold two businesses, including a luxury travel company, founded a franchise business and built UrPivot, a career-transition platform developed through the INSEAD Venture Lab. I have taught at IE Business School for more than 15 years and advise leading banks and wealth managers. My expertise spans business growth, customer understanding, brand and product strategy and management, innovation, communication and talent development.

LinkedIn

Start with the situation as it is.

If you are building or growing a business, helping people put new capabilities to work, or bringing leaders together to move forward, let’s begin with your current understanding of the situation.

Email Luis